The words "you're welcome" have by and large been replaced in our ultra-casual social atmosphere. In response to "thank you," we often hear "not a problem," "no worries," or "don't mention it." What's the difference? Does it matter that we're not saying "you're welcome" anymore?
Yes, yes it does. Consider what is lost in this subtle replacement of words. What is missing? "You" is missing. And as a result, the message is altered tremendously. Saying "no problem," turns the focus from the other person to ourselves, leaving the subtle implication that there might be times when we'd consider it a problem. Replies like "no worries" can leave a person feeling like they had just apologized instead of offering sincere appreciation. Saying "no problem" and "no worries" leaves the thanker feeling like their appreciation has been sidestepped. It is the verbal equivalent of returning a thank you note unopened.
On the other hand, responses such as "you're very welcome," or "it's my pleasure," spoken genuinely, give the other person the satisfaction of having his or her thanks warmly accepted.
Principle: In response to "Thank you," a lady says, "You're welcome!"
Photo: Glamis Castle Roses by David Austen found on Pinterest